Woolwich Township is seeking an IT Helpdesk Support Representative to provide effective tech support for its staff. This full-time role focuses on troubleshooting, hardware deployment, and software services.

This temporary full time position runs from September to December 2026. The successful candidate will work closely with the IT Services Manager, handling first-level helpdesk requests and coordinating various IT projects. Previous experience in an IT helpdesk role is preferred, along with a strong problem-solving aptitude and communication skills.

Key Responsibilities:
• Review and acknowledge IT support requests
• Complete initial investigations of issues
• Advise users on estimated response times
• Provide resolutions and escalate as necessary
• Stage and deploy computers and phones

Requirements:
• Post-secondary education in IT related field
• Previous experience in an IT helpdesk role preferred
• Knowledge of local government operations
• Strong analytical and organizational skills
• Valid Ontario driver's license and reliable vehicle

Support Woolwich Township’s technology needs while enhancing your IT skills in a supportive environment.
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📌 IT Helpdesk Support Representative - Woolwich (Ontario)
🏢 Corporation of the Township of Woolw
📍 Ontario