CLINIC LEAD JOB POST Bedford Skin Clinic [https://ca.indeed.com/cmp/Dr.-Elaine-Fung-Medical?campaignid=mobvjcmp&from;=mobviewjob&tk;=1k0i1irffgqqr800&fromjk;=8fd5e697f1b41f18]
Bedford, NS
$25–$35 an hour - Permanent, Full-time
Bedford Skin Clinic [https://ca.indeed.com/cmp/Dr.-Elaine-Fung-Medical?campaignid=mobvjcmp&from;=mobviewjob&tk;=1k0i1irffgqqr800&fromjk;=8fd5e697f1b41f18]
Bedford, NS
$25–$35 an hour
JOB DETAILS $25–$35 an hour
Permanent
Full-time
Bedford, NS
FULL JOB DESCRIPTION Job description
The opportunity:
We are currently looking to hire a Clinic Lead to join our busy and well-established practice in Bedford. As part of the Administrative team, you are the face of the business. The successful candidate will have a passion for building strong patient/client relationships. In this busy role, you'll have the opportunity to work alongside and learn from a robust team of medical professionals.
The Clinic Lead is responsible for overseeing the daily business operations, ensuring compliance, and managing staff to provide a high-quality patient experience. This role bridges the gap between administrative, patient care, and medical functions.
Why Should You Join? Competitive compensation with benefits
Established and stable practice: Our successful practice is a leader in patient care, providing a range of services to a loyal and established patient base.
The practice has a strong health and safety culture, with compliance measures embedded in every aspect of the workplace.
Career development: A career with us ensures you have the support, tools, and encouragement you need to grow and evolve as a professional on your individual career path.
Fast-growing and entrepreneurial environment: Our practice is innovative, growth-oriented, and patient-focused – a combination that makes for a fast-paced, exciting, entrepreneurial atmosphere.
Respect for our people: The team is built on a culture of respect and positivity,



where we celebrate individuality and value each other's unique strengths and contributions.
Work-life flexibility: Everyone has a life outside the practice, and we are committed to helping each team member find a healthy, sustainable balance between home and career.
Key Competencies Make a positive and lasting impression on the patient/client, from the moment they arrive at the practice to the moment they leave
Lead by example in terms of professionalism and work ethic
Candidate must be highly organized, possess strong customer service and computer skills.
Marketing and sales experience is an asset
Experience in a dental or private medical clinical office is considered an asset.
Responsibilities Operational Management: Directs daily operations, including scheduling, staff management, and maintaining a welcoming, safe, and hygienic environment for clients.
Financial & Performance Tracking: Monitors financial performance, manages budgets, controls costs, and may assist with payroll.
Administrative Coordination: Manages patient records, front-desk operations, phone systems, and appointment bookings.
Financial & Performance Tracking: Monitors financial performance, manages budgets, controls costs, and may assist with payroll.
Regulatory Compliance: Ensures the operations adheres to health, safety, and industry regulations.
Staff Leadership: Responsible for hiring, training, and developing admin staff, as well as conducting performance appraisals.
Marketing Support: Collaborates with marketing teams to promote services, increase the client base, and boost retention.
Demonstrate exceptional service and next-level patient care




Manage calls and inquiries with a smile: appointments, confirmations, and amendments
Invoicing, insurance forms, respond to all fee inquiries in a positive manner
Effectively manage the recall system and accurately maintain the patient/client database
Ensure practice provides the appropriate level of service including the resolution of patient/client concerns/issues
Maintain office cleanliness and organization
Provide additional administrative support where needed
Constantly providing feedback to Operations on how patient/client experience and clinic flow can improve
Assist providers in managing clinics social media page
Other duties as assigned
Required Skills and Qualifications Experience: Previous experience in a medical, dental, medical aesthetics or hospitality setting is highly desirable, with some roles requiring 3+ years in a lead role.
Skills: Exceptional organizational, multitasking, and interpersonal skills are crucial, alongside proficiency in clinic management software
Relationships Establish genuine rapport with patients/clients, welcoming and by name
Establish life-long patient/client relationships, ensuring retention and loyalty
Demonstrate active listening and empathy to patients/clients using effective communication skills
Teamwork Attends and actively participates in team meetings
Contributes to the team by working together as a cohesive unit
Maintains composure under pressure during times of change
About You: Minimum 3 years of Admin Lead experience,
Clinical background considered an asset
Candidate must be highly organized, possess strong customer service and computer skills.
Marketing, sales, and management experience is an asset.
Experience with medical software and electronic medical record program is considered an asset.
Job Types: Full-time, Permanent
Pay: $25.00-$35.00 per hour
Work Location: In person

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📌 Clinic Lead (Nova Scotia)
🏢 Kibbi Technologies
📍 Nova Scotia