Become a vital member of ESC Corporate Services as a Redemption Specialist, where your customer service skills will shine in a hybrid work workplace in Etobicoke, Ontario. Engage with clients, manage inquiries, and oversee redemption processes efficiently.

This full-time role as a Recovery Service Operator allows you to serve as the primary contact for customers, ensuring seamless communication and documentation handling. You'll collaborate closely with Recovery Representatives, coordinate redemption calendars, and comply with established recovery processes to meet both organizational and client needs.

Key Responsibilities:
• Provide professional customer service via phone
• Resolve conflicts and redirect inquiries as needed




• Support documentation needs for appointments
• Schedule and facilitate redemption appointments
• Complete redemption paperwork accurately

Requirements:
• Education background in Collections
• Minimum 3 years in customer service, ideally in Collections
• Strong organizational and problem-solving skills
• Proficient in Microsoft Office Suite
• Effective communication and telephone etiquette

Bring your collections expertise and client service passion to ESC.
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📌 Redemption Specialist Opportunity at ESC (Ontario)
🏢 Information Services Corporation ISC
📍 Ontario