Shape the future of product development at Lightspeed as a Staff Technical Program Manager. This foundational role empowers you to craft a unified execution model enhancing collaboration across various teams.

In this role, you will own the PDLC framework, developing a shared execution model that fosters collaboration between Product, Engineering, and Design teams. Establish vital metrics to provide leadership with a transparent view of project progression and potential bottlenecks. You will also spearhead AI integration, defining human accountability and accelerating project delivery.

Key Responsibilities:
• Create a PDLC execution model spanning all products
• Develop metrics offering holistic project visibility
• Drive the adoption of frameworks across teams




• Collaborate on defining roles of humans and AI
• Regularly assess and update the operational model

Requirements:
• Experience creating effective delivery frameworks
• History of leading operational changes across functions
• Skill in building measurement systems from vague data
• Experience with AI's role in delivery improvement
• Solid communication for senior stakeholders

Lead the charge in defining the future of Lightspeed's operational excellence through innovative frameworks and metrics.
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📌 Innovative Technical Program Manager Role (Ontario)
🏢 Lightspeed Commerce
📍 Ontario