Enhance customer interactions at Rentokil‑Terminix as a Customer Experience Representative located in Saint John’s. This role focuses on delivering top-quality service in a fast-paced environment.

In this position, you will take responsibility for order processing, complaint resolution, and maintaining relationships with customers. The successful candidate will have excellent communication skills and experience in a call center to adapt to various customer needs while effectively managing schedules for technicians.

Key Responsibilities:
• Maintain customer relationships by addressing inquiries promptly
• Enter and process recent and existing customer orders
• Investigate and solve customer complaints professionally




• Coordinate field technicians' schedules for timely service
• Actively promote Terminix services to customers

Requirements:
• Minimum one year of call center experience required
• Proficiency in Microsoft Office and other software
• Excellent customer service and interpersonal skills
• High school diploma is required; higher education preferred
• Ability to work independently and handle multiple tasks

Contribute to superior customer service and operational excellence at Rentokil‑Terminix in Concord.
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📌 Saint John’s Customer Experience Representative (Ontario)
🏢 Socket.dev
📍 Ontario