Become a vital part of the Steel Reef team in Calgary as a Client Technology Analyst, providing essential IT support to enhance operational efficiency and user satisfaction. Your customer service skills will drive success in a hybrid work model.

In this full-time temporary position, you will assist with user inquiries related to hardware and applications, ensuring effective solutions in a timely manner. Collaborating with other IT professionals, your focus will be on supporting Microsoft 365 applications and overseeing the deployment of client hardware.

Key Responsibilities:
• Deliver in-person and remote Service Desk support
• Administer application provisioning for users
• Support Microsoft 365 and related productivity tools
• Facilitate meeting room AV and video conferencing
• Develop knowledgebase articles for self-service portal

Requirements:
• Diploma or degree in relevant IT field
• Service Desk support experience required
• Familiarity with Windows 11 operating system
• Knowledge of Active Directory and Azure AD
• Solid interpersonal and communication skills

Utilize your IT expertise to elevate user experience within Steel Reef's Calgary office.
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📌 Calgary Client Technology Support Analyst (Alberta)
🏢 Steel Reef Infrastructure
📍 Alberta