Become a Client Service Senior Associate at State Street, overseeing Transfer Agency operations while enhancing client satisfaction. Your leadership will drive team productivity and growth.
In this role, you will manage a dedicated team of associates, ensuring best practices and adherence to policies. You will build client rapport through frequent engagement and act as a critical contact for escalations. By identifying operational gaps and enhancing efficiencies, you'll foster a team-oriented learning environment that strengthens staff development and retention.
Key Responsibilities:
• Supervise Transfer Agency team daily activities
• Implement HR and performance management strategies
• Cultivate client relationships through regular communication
• Guarantee precise NAV and fund reporting
• Champion risk awareness and zero-error initiatives
Requirements:
• Minimum 4 years in Fund Administration
• At least 2 years in people management
• Robust understanding of AML and related regulations
• Previous experience with Private Equity funds
• Advanced skills in Microsoft Office, especially Excel
Lead client service excellence and operational efficiency at State Street.
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📌 Client Service Senior Associate, Transfer Agency (Toronto)
🏢 State Street
📍 Toronto