Neelands seeks a customer-focused Service Dispatcher for a 6-month contract in Burlington, Ontario. This role is essential for coordinating HVAC and refrigeration service calls.

In this position, you will report directly to the Service Operations Manager and ensure effective dispatch of service technicians. A self-starter, you will utilize your strong communication skills to manage customer inquiries and provide seamless updates regarding service status. This role also includes clerical responsibilities and potential for contract extension based on needs.

Key Responsibilities:
• Manage incoming service calls with professionalism
• Dispatch technicians effectively in coordination with management
• Maintain accurate service logs and work orders




• Facilitate shipping and paperwork for payroll
• Assist technicians with service IDs and purchase orders

Requirements:
• Friendly and professional demeanor with customers
• Self-starter able to work independently
• Strong multitasking and organizational skills
• Attention to detail in communications and tasks
• Experience with Great Plains considered favorable

Utilize your customer service talent as a Service Dispatcher at Neelands in Burlington.
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📌 Burlington Service Dispatcher Role (Ontario)
🏢 Neelands Group
📍 Ontario