Join DEPT® as an Account Director with a strong operational focus, overseeing North American client portfolios. This hybrid role emphasizes client relationship management and resource efficiency.

In this pivotal role within DEPT®'s Global Studios team, you will lead the operational strategies for clients based in Toronto and across North America. Your expertise in managing client SOWs and commercial disciplines will drive success in this fast-paced environment. You will work closely with leadership to create team-oriented workflows that propel both client satisfaction and operational efficiency.

Key Responsibilities:
• Manage client SOWs, POs, and contract renewals
• Serve as the operational lead for North American clients
• Oversee recruitment and onboarding for embedded roles




• Design scalable processes for operational support
• Monitor for organic growth opportunities within client accounts

Requirements:
• Proven track record in a digital agency setting
• Strong understanding of revenue protection measures
• Experience embedding teams within client organizations
• Excellent relationship management and alignment skills
• Organizational skills paired with a proactive mindset

Enhance client experiences and operational success from DEPT®'s Toronto office while managing dedicated teams.
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📌 Operations-Focused Account Director at DEPT® (Ontario)
🏢 DEPT
📍 Ontario