Become a User Experience Designer SME with Infosys in Ottawa, ON, focusing on user-centered design for public-facing services. Drive accessibility and usability through innovative digital solutions.

This position emphasizes the importance of inclusive design for self-service portals on Microsoft Power Pages. You will play a critical role in shaping user experiences, ensuring efficient task completion, and meeting the Government of Ontario digital service standards. Strong collaboration with project teams will be essential in optimizing digital services.

Key Responsibilities:
• Deliver expert advice on digital service design best practices
• Enhance user workflows and navigation for self-service portals




• Conduct assessments on accessibility and usability
• Support project teams with design documentation
• Implement user feedback for iterative improvements

Requirements:
• 4+ years in UX design and digital services
• Bachelor's Degree or 3+ years equivalent experience
• Robust knowledge of Microsoft Power Pages
• Familiarity with AODA, WCAG, and digital standards
• Excellent communication and facilitation abilities

Transform public-facing digital services with your UX design expertise at Infosys.
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📌 UX Designer SME for Public Digital Services (Ontario)
🏢 Infosys
📍 Ontario