Drive customer satisfaction as a Customer Service Order Coordinator at IGI. Your expertise in managing orders and enhancing client communication will be critical in this hybrid position.

IGI seeks a detail-oriented professional for the role of Order Fulfillment Coordinator. You will serve as a liaison between customers and internal departments, ensuring seamless communication and issue resolution. The position entails processing orders accurately and building lasting business relationships.

Key Responsibilities:
• Accurately process customer orders through the system
• Address customer inquiries on product and order status
• Collaborate with teams to resolve service issues
• Ensure customer master files are current in JD Edwards
• Contribute to process improvements in customer support

Requirements:
• At least 5 years of customer service experience
• Proficiency in Microsoft Word and PowerPoint
• Solid communication and organizational skills
• Detail-oriented with analytical capabilities
• Experience with enterprise resource packages preferred

Join IGI to enhance order fulfillment and customer engagement efforts.
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📌 Customer Service Order Coordinator Role (Ontario)
🏢 The International Group
📍 Ontario