Step into a rewarding career as a Customer Service Agent with Euro Architectural Components in Woodbridge, Ontario. Provide exceptional support to our B2B customers while managing orders and inquiries.

At Richelieu Hardware, you'll play an essential role in ensuring customer satisfaction via excellent communication and order management. Engage with both current and existing customers, assist with product inquiries, and coordinate delivery processes. As a dedicated team player, your contributions will be vital to maintaining our positive reputation in the industry.

Key Responsibilities:
• Process customer interactions via calls, emails, and in-person
• Manage and enter customer orders based on availability




• Communicate shipping information and keep customers informed
• Confirm delivery details and process payments accurately
• Assist in handling returns and performing admin tasks

Requirements:
• Proficient in English; French is a bonus
• Experience in customer service or sales in a B2B setting
• Excellent communication and teamwork skills
• Eligible to work in Canada
• Driven and detail-oriented mindset

Utilize your customer service experience and product knowledge at Richelieu, contributing to our growth and success.
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📌 Customer Service AgentB Environment (Ontario)
🏢 Quincaillerie Richelieu Ltee
📍 Ontario