Become a Senior Service Designer to spearhead user-centered digital initiatives in a contract role with a prominent public-sector organization. This primarily remote position focuses on accessibility and enterprise UX.

You'll engage in multi-year projects aimed at modernizing digital services within a cross-functional team. Your role includes leading user research, facilitating design workshops, and ensuring final products align with governmental policies and user requirements. Robust collaborative skills and design expertise are vital for success.

Key Responsibilities:
• Guide design process with stakeholder facilitation
• Conduct hands-on user interviews and usability testing
• Create detailed service blueprints and user flows




• Lead enterprise design system initiatives
• Collaborate with developers on production-ready specifications

Requirements:
• Over 10 years in UX/UI and service design
• Minimum five years in government digital transformation
• Experience with journey mapping and service design
• Proficient in Figma and collaborative tools
• Must provide professional references

Drive user-focused innovation in public services through this impactful design position.
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📌 Remote Senior Service Designer Role (Alberta)
🏢 Swim Recruiting
📍 Alberta