Shape the future of public services as a Senior Service & UX Designer. Lead remote design processes for user-centered digital solutions in a public-sector project.

This contractual prospect involves improving internal and external digital interfaces through comprehensive user research and service creation. With a strong background in enterprise UX/UI, you will lead a diverse team of professionals to develop products that meet user needs while adhering to public-sector standards. Your experience in Agile frameworks is crucial for delivering successful outcomes.

Key Responsibilities:
• Drive service design and user research for digital services
• Prototyping and usability testing for complex workflows
• Attend key onboarding and stakeholder meetings in Edmonton




• Collaborate cross-functionally with teams for design feedback
• Maintain compliance with WCAG accessibility requirements

Requirements:
• Over 10 years in UX and Service Design disciplines
• Experience within government or similar public-sector organizations
• Relevant degree or diploma in design or related field
• Proficient with design tools such as Figma
• Ability to provide recent professional references

Utilize your design expertise to lead impactful enhancements in public service user experience.
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📌 Lead UX/UI Designer for Government Initiative (Alberta)
🏢 Swim Recruiting
📍 Alberta