Become a Customer Service Specialist at Perkopolis in Toronto, focusing on empowering clients through expert support. Join a energetic team dedicated to enhancing customer satisfaction every day.
In this key role, you will work with both French and English-speaking customers, handling inquiries and providing timely solutions. You will thrive in an office environment for three days a week while making a positive impact on our Toronto community. Your expertise in customer relations and problem-solving will ensure our clients receive the best possible service.
Key Responsibilities:
• Excel in understanding Perkopolis services and processes
• Deliver timely support through multiple channels
• Keep detailed logs of support tickets and resolutions




• Assess and escalate customer issues effectively
• Foster relationships with both customers and internal teams
Requirements:
• Minimum of 3 years in customer service roles
• Bilingual in French and English, both spoken and written
• Knowledge of Zendesk is a plus
• Excellent communication and problem-solving skills
• Strong organizational skills and a positive attitude
Leverage your bilingual capability to enhance the customer journey at Perkopolis in Toronto.
#J-18808-Ljbffr

📌 Customer Service Specialist at Perkopolis (Toronto)
🏢 PerkSpot
📍 Toronto