Who We AreWe are a small team obsessed with deep thinking, speed, craftsmanship, and a customer-first approach. Our mission is to build the best care experience in healthcare with a 30-year horizon. The founding team brings deep expertise across medicine, product, operations, and engineering. Collectively, we have built multiple 0-to-1 products and scaled companies from inception to over $1B in valuation, $60M+ ARR, and 100M+ MAU.We help physicians achieve independence by making it easier to start, operate, and grow their practices. We also work directly with patients to clearly understand their injuries and treatment history so physicians can focus on providing care.We are builders, physicians, and operators with decades of combined experience in healthcare and technology, including more than 30 years of hands-on experience running successful independent practices across urgent care centers, surgical centers, and beyond.Our team has also started and helped shape products used by billions at companies such as Meta, Dropbox, Instagram, Coda, and Nomad.TractionWe have strong product-market fit ($4MM ARR in under 14 months), and currently have enough demand in our pipeline to achieve the 2026 goal of $18MM ARR.We are profitable and funded by top-tier VCs in the healthcare vertical.We are looking for a generalist to work together to scale to hundreds of customers. You'll fit in if you want to take ownership of a product, process, or company from 1 to 100.About the roleThis is anon clinical, hybrid healthcare role that is well suited for individuals who want meaningful work and real exposure to healthcare operations.You will speak directly with patients, collect and organize medical histories, and help ensure medical records are accurate and complete. The work is structured, repeatable,



and supported by templates and training.Our company is headquartered in San Francisco, California. This role does not require travel. We follow a hybrid model, with 2 days per week in our Toronto office.The expected salary for this role is $55,000 - $60,000 CAD.What you will doConduct outbound phone calls with patients to collect detailed injury and medical historiesListen actively and document information with a high level of accuracy using structured templates and internal systemsReview existing medical records for completeness, clarity, and internal consistencyOrganize and standardize medical information to meet quality and documentation standardsEnsure patient histories are thorough, consistent, and easy for physicians to understandReview work for accuracy before submissionFollow defined workflows and work expectations, ensure compliance with HIPAA regulations for patient confidentialityPartner with the operations team to continuously improve processes and qualityYou might be a good fit if youEnjoy focused, detail-oriented work and take pride in precisionAre comfortable engaging in thoughtful, sometimes extended conversations with patientsCan remain calm, empathetic, and skilled during sensitive or challenging discussionsAre dependable and able to manage your time independentlyThrive in structured environments and follow processes consistentlyAre interested in gaining exposure to healthcare - especially if you are pre-med, studying public health, nursing, or exploring a career in healthcareNice to have but not requiredPrevious experience in medical scribing or administrative healthcare rolesBachelor's Degree in related fieldsStrong interest in healthcare, medicine, or operationsComfort learning and working with new software and toolsFluency in Spanish, French, or a second language#J-18808-Ljbffr

📌 Medical Intake Specialist- Toronto - C$50,000 - C$70,000 A Year (Winnipeg)
🏢 A Stealth-mode AI Healthcare Startup (based in San Mateo
📍 Winnipeg