Be the driving force behind patient satisfaction as a Doctor Technician. Focus on delivering excellent customer service while navigating between clinical and retail environments effectively.
This position centers around supporting physicians and ensuring patients receive high-quality care. The ideal candidate will possess strong organizational and interpersonal skills, eager to improve clinic operations while actively engaging with patients. You'll enhance the clinical experience and contribute to overall store success.
Key Responsibilities:
• Manage patient flow seamlessly between teams
• Provide direct support for optical needs and inquiries
• Uphold HIPAA regulations while maintaining patient information




• Collaborate to meet clinic and operational performance goals
• Assist in resolving patient-related complaints promptly
Requirements:
• 1+ year experience in customer service roles
• High School diploma or equivalent required
• Robust multitasking abilities in a fast-paced environment
• Effective communicator with diverse audiences
• Familiarity with Microsoft Suite 365 preferred
Improve patient care standards through proactive engagement and outstanding service in the eye care field.
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📌 Dynamic Doctor Technician Role (Stockton)
🏢 Physicians Eyecare Group
📍 Stockton