Lead operational excellence as an Account Director for DEPT® in North America. This hybrid role focuses on client management, team integration, and revenue protection. As a key player in the Global Studios team at DEPT®, you will oversee the embedded account portfolio from Toronto.

Your role centers on enhancing client experience and supporting operational needs, ensuring effective onboarding and teamwork. With a proactive mindset, you will manage client SOWs and foster robust relationships to boost delivery success. Key Responsibilities:

- Protect revenue through client contract management and renewals
- Drive operational excellence for key North American clients
- Collaborate on recruitment and onboarding of embedded teams
- Establish workflows supporting client and regional growth
- Identify growth signals for current accounts Requirements:
- Proven experience in a digital agency or consultancy
- Strong skills in resource management and forecasting
- Experience in managing dedicated agency teams
- Exceptional relationship-building and alignment skills
- Highly organized with a results-driven mindset Take charge of operational success while building lasting client relationships at DEPT®.

📌 Account Director for North America at DEPT® (Toronto)
🏢 DEPT
📍 Toronto