Jim Pattison Toyota Victoria is seeking a customer-focused, dependable, and organized Parts Specialist to join our team. As a key member of the Parts Department, you’ll be the welcoming face of the department and the primary point of contact for our Parts customers.

You’ll play an important role in creating a positive and seamless customer experience by providing knowledgeable assistance, maintaining strong attention to detail, and ensuring customers receive the right parts and support when they need them.

You’ll take pride in delivering exceptional service, staying organized in a fast-paced environment, and ensuring every interaction reflects our strong commitment to customer satisfaction and service excellence.

Pay Range: $41,000 to $75,000 annually, depending on level of your experience. This role reports to the Parts Manager of the dealership. A Day in the Life Greet customers professionally and assist with all parts inquiries in person, over the phone, and via email

Accurately identify, locate, and source automotive parts using dealership systems and manufacturer catalogues

Provide quotes, availability, and delivery timelines for parts to both retail customers and internal service technicians

Process parts orders, invoices, returns, and special orders in accordance with dealership procedures

Receive, unpack, label, and stock incoming parts shipments while maintaining accurate inventory records

Pick and stage parts for the service department in a timely and organized manner

Maintain an organized, clean, and efficient parts department and storage area





Communicate effectively with technicians, service advisors, and suppliers to ensure smooth workflow and timely repairs

Assist in monitoring and managing parts inventory levels and report discrepancies or shortages

Ensure all customer and company information is handled with confidentiality and professionalism

Contribute to a positive, team-oriented environment within the dealership

Perform other duties as assigned What We’re Looking For Previous experience in an automotive parts department or dealership environment is a strong asset

Knowledge of automotive parts and systems is highly preferred

Strong customer service skills with a skilled, friendly, and helpful attitude

Excellent attention to detail and accuracy in handling orders and inventory

Strong organizational and time management skills with the ability to multitask in a fast-paced environment

Comfortable using computer systems, parts catalogues, and dealership management software

Reliable, punctual, and team-oriented with a strong work ethic

Strong communication skills and ability to work collaboratively with technicians and service staff

This is a moderately physical role that requires:



Frequent standing and walking throughout the parts department and dealership

Regular lifting, carrying, and moving of automotive parts and supplies (up to 50 lbs)

Reaching, bending, and shelving inventory items

Extended periods working at a computer and parts counter

Occasional use of equipment such as parts carts or pallet jacks

Working in a fast-paced automotive environment with occasional exposure to garage and warehouse conditions What We Offer Competitive wages

Comprehensive benefits package, including health, dental, and insurance

Flexible schedules

Unlimited opportunities for advancement, growth, and development Manufacturer led training opportunities

Access to exclusive corporate discount programs

Recognition and rewards programs A great team atmosphere and a positive, supportive working environment How to Apply

If this sounds like a great fit, please apply with your resume today!

Visit our Careers Page to explore more opportunities: https://www.jpautogroup.com/careers/ This role requires successful candidates to complete a satisfactory Criminal Record Check and submit a satisfactory Driver’s Abstract.

We thank all applicants for their interest; however, only those selected for interviews will be contacted.

We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at [email protected].

📌 Automotive Parts Specialist - Toyota Victoria
🏢 JP Auto Group
📍 Victoria