Accenture seeks a CCaaS Tech Consultant to design, build, and deliver contact center and agentic AI solutions. You will work with Solution Architects, AWS/CCaaS specialists, and delivery teams to translate requirements into technical artifacts.
This delivery-focused role emphasizes cloud-based contact centers, agentic AI architectures, and enterprise integrations within large transformation programs in a global footprint. Solid collaboration and documentation skills are essential.
📌 CCaaS & Agentic AI Consultant — Amazon Connect Focus (Toronto)
🏢 Accenture
📍 Toronto
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