Location Edmonton, Canada Sector Sales Salary 45,000.00 CAD to 60,000.00 CAD per annum

Join a top employer’s claims team in Edmonton as a Claims Assistant supporting transportation focused commercial auto claims in a busy, detail driven environment where accuracy, follow through, and outstanding service keep everything moving. You’ll be the organizational engine behind the claim file lifecycle, working closely with adjusters and a tight knit team to keep documentation clean, timelines on track, and customers confidently informed especially during peak winter volume.

Compensation

Base salary between $45,000 - $60,000 depending on relevant experience (negotiable) plus annual KPI bonus

Benefits & Perks

4 weeks' paid vacation

Dental and medical health benefits

Health spending account

Paid birthday off

Monthly gift card draws andbirthday lunch

RRSP contribution

Tuition reimbursement

Continuous career development and internal promotion

Responsibilities

Set up new claim files and enter them into internal platforms

Keep file notes and documentation current, accurate, and well organized

Scan/upload paperwork and ensure each file is complete

Create routine claim correspondence (emails and letters)

Monitor timelines, diarize next steps, and drive follow-ups to prevent delays





Coordinate with claimants, repair facilities, vendors, contractors, and other parties to move items forward

Request and gather supporting materials such as police reports, photos, invoices, and receipts

Provide clear progress updates to claimants and stakeholders

Address concerns and elevate issues when appropriate

Assist adjusters with preliminary, non-decision support tasks

Protect sensitive information and follow privacy/data-handling requirements

Follow established procedures to ensure consistent file management

Qualifications

Proficiency in MS Office 365

Strong written/verbal communication; customer service

Detail-oriented, organized, accurate documentation

Multitask, problem-solve; meet deadlines in fast-paced setting

Nice to have: claims assistant experience; transportation/commercial auto exposure; strong Excel/tracking skills

We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives.

To be considered, applicants must be legally entitled to work in Canada, including holding any required permits.

Accommodation is available upon request throughout all stages of the recruitment process.

📌 Claims Assistant (Transportation, Commercial Auto) (Winnipeg)
🏢 Impact Recruitment
📍 Winnipeg