Position Summary The Community Events and Marketing Coordinator is a dynamic individual who is passionate about planning events that engage tenants and residents and foster connection and sense of community. The coordinator will strive to create value for all guests (residents and commercial tenants) at the complex using: strategic and remarkable events and programming; operational finesse and improvements; and outstanding service. This role is instrumental in building and developing a sense of community for our residents and tenants.

This role aims to provide industry-leading levels of customer service and first-class facilities and realizing cost efficiencies. This role is fully in-person with no remote work option.

Who You Are You have a passion for events that have polish and create engagement. You understand different types of events and are always on the lookout for new trends and things to bring to life. You have an eye for operations; you can coordinate tasks, take initiative, and handle issues with expediency.

You have mad skills with customers, and guests – and you create an unreal experience for them You love and are skilled with social media platforms and eager to learn new tech You are adept with managing partnerships and relationships with vendors and key stakeholders You can handle taking charge, solving problems, and have reliable hustle You have marketing skills that allow you to propel the communications and promotions of your event You work well when collaborating with others: you are astute at gauging a crowd and acting/leading/responding accordingly, and you are always up for giving and receiving feedback You are a problem-solver, a master of “figuring-it-out”, and have Google/YouTube as your favourite how-to apps You can run projects from inception to completion You are curious and love learning; you take experiences, processes, and practices to the next level You are a strong written and verbal communicator, especially in sticky situations You are comfortable working with a team that provides candid feedback and works to move the needle daily You are a responsible and diligent individual who is a team player and takes ownership of your projects Key Responsibilities Event Strategy, Planning, and Execution Plan and execute strategic and engaging events that create a sense of value-add for participants Curate a wide variety of events to appeal to a variety of preferences Plan, write, and execute marketing materials and social media to support events and engagement Leverage current happenings, holidays,



and events to drive and enhance events Coordinate all logistical aspects of the event, including sourcing service/product providers, set-up and tear down, and risk management planning Manage budgeting, vendors, and communications; including all event agreements Create knowledge management for each event and ensure communication is clear to and between key stakeholders Generate partnerships that build business for Westcorp and our tenants Create communications plan for each event and monthly calendar (ex., newsletter, eblasts, website, social) Complete and circulate monthly outcomes and reporting Train security staff on after-hours event management and assist with the training of security personnel as required for after-hours follow up Compete monthly reconciliations and variance reports The goal: create a sense of engagement and belonging, including extraordinary customer service and elements of delight and surprise Manage the Amenities spaces This includes and isn’t limited to: conducting daily walk-throughs (private theatre, private dining room hall), resolving queries, preparing the booked spaces, and educating guests. Communicate and handle any operational issues to the team and manage solutions Manage inventory Complete and circulate monthly reporting Doing these duties in a timely manner The goal: be a great manager of the space and its offerings, and manage a seamless booking experience and create value that has tenants wanting to continually live and work here Marketing Coordination Develop event and property promotion plans (email, social, web, signage) Draft promotional emails and newsletters Write event copy (landing pages, social posts, ads, invitations) Coordinate creative assets with graphic designer Schedule and publish social content Create recap content (social posts, highlight reels, blog summaries) Take organic photography and videography Maintain brand voice alignment Manage RSVP tracking and attendee communication Creation of collateral, newsletters, eblasts to promote events, operational notifications, and social media content to drive the brand, interest, and conversion.



Drive the organization and execution of Move-in Day events, Leasing Open Houses, and other marketing events as required, leveraging the marketing and leasing teams for planning and day-of support The goal: thoughtful organization and execution of strategies and tactics to increase customer satisfaction and drive profitability Champion the amenities platform (Diversions) as a service and a brand This includes and isn’t limited to: being the face of Diversions, creating internal and external collaborations, engaging with tenants, creating brand visibility, and building relationships Regularly meet and update key stakeholders, including the marketing team, leasing teams, and property management teams Social Media: Content creation.

Capture moments of the brand and activation for use on marketing platforms, including social media Doing these duties in a timely manner The goal: create value that has tenants wanting to continually live here Be an ambassador and team player for Westcorp Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation. Ensure local, provincial, & federal laws and regulations are being observed at the community. Ensure comprehension and compliance with all Westcorp Playbook policies.

Complete other duties as assigned Required Skills & Abilities Ideally, Post-secondary education in marketing, event planning, communications, or a related field 2-5 years of relevant experience Standard First Aid or NLS certification (Lifeguard) an asset Highly proficient computer skills and knowledge of Microsoft Office (MS Word, Excel, Front Page, Outlook, Publisher, PowerPoint) Experience in Adobe Creative Studio or other design programs an asset Must be available to work evenings and weekends as required (hours may fluctuate depending on events scheduled) Must be an outgoing individual who is socially inclined with strong interpersonal skills Exceptional communication ability, written and verbal High degree of professionalism and dedication to all stakeholders Must be flexible and willing to change roles or responsibilities as required Security clearance required upon offer of employment Possess sensational customer service philosophy Must have own vehicle and valid driver’s license Highly organized, results-oriented and ability to work in a multi-functional team environment In alignment with our Westcorp Values: Integrity, Vitality, Accountability, Results, Collaboration, Learning and Innovation

📌 Community Events and Marketing Coordinator (Edmonton)
🏢 WESTCORP PROPERTY MANAGEMENT
📍 Edmonton