Become a part of Sectigo in Ottawa as a Validation Specialist I managing certificate validation and enhancing customer service experiences. This contract role requires detailed research skills. As a Validation Specialist I on an 18-month contract, you will oversee the verification of customer organizations and manage certificate orders at Sectigo.

This position involves direct customer interaction through various channels, emphasizing problem-solving and productive service delivery. Your contributions will help maintain customer satisfaction and support internal teams. Key Responsibilities:

- Manage TLS and security certificate order processing
- Conduct thorough verification of organization details




- Provide exceptional customer assistance in multiple formats
- Resolve issues independently and escalate significant cases
- Handle daily customer base activities effectively Requirements:
- Experience in customer service or related fields
- Strong research capabilities and communication skills
- Committed to working onsite in Ottawa five days a week
- Ability to adjust to evolving business needs
- Align with values of integrity and teamwork Be an integral part of Sectigo's mission to provide market-leading user experiences in Ottawa.

📌 Contract Validation Specialist I Role (Ottawa)
🏢 Webhosting
📍 Ottawa