This job is with JLL, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Coordonnateur(trice), Gestion immobilière - JLL
Relevant du/de la gestionnaire de propriété, le/la Coordonnateur(trice), Gestion immobilière agit comme point de contact principal pour les locataires, répond à leurs demandes et assure une prestation de services sans faille. Ce poste est essentiel au maintien de la satisfaction des locataires et à l'excellence opérationnelle en supervisant le contrôle de la qualité, en gérant la réconciliation des comptes et en veillant à ce que toutes les demandes des locataires soient traitées rapidement. Vous jouerez un rôle clé dans le soutien des opérations immobilières tout en contribuant à l'engagement de JLL à offrir des expériences client exceptionnelles dans l'immobilier commercial.
À quoi ressemblera votre quotidien :
référer les cas difficiles au gestionnaire immobilier Facturer les services aux locataires sur une base mensuelle et gérer la réconciliation des comptes Préparer les communications bilingues (français et anglais) pour les locataires, incluant les lettres et la traduction de documents Trois (3) à cinq (5) ans d'expérience en administration ou en gestion, de préférence dans le secteur immobilier Diplôme d'études collégiales (DEC) ou équivalent - minimalement requis Bilingue français et anglais* (à l'écrit et à l'oral) avec une excellente maîtrise de l'orthographe et de la grammaire françaises Connaissance pratique de la suite Microsoft Office et des systèmes immobiliers tels que Yardi,
Procore et Building Engines Excellente gestion du temps et capacité à répondre à des priorités changeantes dans des délais serrés Connaissance de systèmes de gestion immobilière additionnels au-delà de Yardi, Procore et Building Engines Interactions orales et/ou écrites avec des locataires ou partenaires externes basés à l'extérieur du Québec (par exemple, fournisseurs de services, cabinets d'avocats, pairs, banquiers, firmes de courtage, firmes d'analyse de crédit, agences de crédits, clientèle non-francophone, etc.)
----Property Coordinator - JLL
Reporting to the Property Manager, the Property Coordinator serves as the primary contact for tenants, responding to their requests and ensuring seamless service delivery. This role is essential to maintaining tenant satisfaction and operational excellence by overseeing quality control, managing account reconciliation, and ensuring all tenant inquiries are addressed promptly. You'll play a key role in supporting property operations while contributing to JLL's commitment to delivering exceptional client experiences in commercial real estate.
Interact and communicate effectively with tenants, operations staff, suppliers, and contractors to ensure smooth property operations Minimize receivables by conducting collection follow-ups, documenting notes, and monitoring the complete collection process; escalate complex cases to the Property Manager Invoice tenant services on a monthly basis and manage account reconciliation Prepare bilingual communications (French and English) for tenants,
including letters and translated documents Ensure building maintenance and operations run efficiently while verifying compliance with health and safety policies Actively participate in the environmental certification process and produce sustainability reports for assigned properties Three (3) to five (5) years of experience in administration or management, preferably in the real estate sector Fully bilingual in French and English (written and spoken) with strong French spelling and grammar skills Working knowledge of Microsoft Office Suite and real estate systems such as Yardi, Procore, and Building Engines Excellent time management and ability to respond to changing priorities under tight deadlines Familiarity with additional property management systems beyond Yardi, Procore, and Building Engines *In office -Montreal, QC
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Jones Lang
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📌 Coordonnateur Gestion Immobilière / Property Management Coordinator (Montreal)
🏢 JLL
📍 Montreal