Elevate customer experiences as a Digital Product Owner with Manulife's Individual Insurance team in Waterloo, Ontario. Focus on simplifying client digital journeys through innovative product designs and agile methodologies. In this role, you will partner with various teams to enhance products and services for customers and advisors.

Your solid background in Scrum and Agile will be essential for identifying user stories and collaborating across different functions like Technology, Sales, and Marketing. By leading the planning and delivery of digital solutions, you'll create impactful experiences and mentor junior Product Owners. Key Responsibilities:

- Plan and deliver products and features aligned with user needs
- Identify, prioritize, and refine user stories for project clarity




- Conduct analysis and incorporate customer feedback into designs
- Lead acceptance testing with business partners for implementation
- Monitor and improve digital features post-launch Requirements:
- 3-5 years experience in product ownership
- Knowledge of Life & Living Perks Insurance preferred
- Proficiency in Agile tools like JIRA and Confluence
- Strong organizational and communication skills
- Aptitude for conflict resolution and relationship building Drive digital innovation and enhance customer satisfaction as part of Manulife's dedicated team.

📌 Digital Product Owner at Manulife (Toronto)
🏢 Manulife Insurance Malaysia
📍 Toronto