As a Product Owner within the Individual Insurance Digital Delivery team, you will work closely with a team of Product Owners, Delivery Teams and Business partners to deliver products, services and capabilities to our customers and advisors.This is a fast paced, changing environment where every day brings something recent, and innovative ideas are encouraged.Your contributions will help evolve the customers and advisor experience through simplified and intuitive design, putting the client’s needs first by providing the right tools and solutions to facilitate a positive digital experience. In our quest to enhance and deliver new digital and self-service capabilities for our customers and advisors, your collaborative nature will bring together internal players from various functions including, but not limited to Technology, Sales, Marketing, Compliance and Operations.You possess an excellent balance of analytical, communication, and leadership skills and are comfortable challenging others to continually improve our offering. As a Product Owner, you will be responsible for:

- planning and delivery of products, services and capabilities for features/epics - identifying, decomposing, refining and prioritizing user stories while eliciting requirements from business partners and clearly identifying acceptance criteria, assumptions, risks and dependencies - providing clarity on the ‘What’ and ‘Why’ of customer & business needs to the delivery squad - conducting analysis and incorporate findings, feedback and insights from customer and business research - leading the acceptance testing in conjunction with business partners - collaborating with internal and external stakeholders to ensure successful implementation of features - monitoring the outcomes and experience of launched features and iterate where required - support, advise and mentor more junior product owners Competencies for the role - 3-5 years of relevant work experience - Experience working in the Life & Living Benefits Insurance industryis an asset - In-depth knowledge of Scrum and Agile Software Development Methodology and working knowledge of product development architecture - Proficiency in the use of analytic and agile tools like Confluence, JIRA, etc.
- Managing the product backlog and prioritizing them based on changing requirements,



developing user stories - Supporting all stages of product creation including design and development - Monitoring and evaluating product progress at each stage of the process - Scheduling and facilitating scrum events, meetings, and decision-making processes - Strong organizational and problem-solving skills while working in a face-paced environment with changing priorities - Excellent verbal & written communication skills including the ability to clearly articulate business needs to technical resources - Ability to influence and resolve conflict without having direct authority; confidence to raise issues as required - Ability to foster positive relationships and effectively lead various sized groups to attain collaborative and innovative solutions - Proactively identify potential problems to prevent unfavorable outcomes - Adaptable and great aptitude for change; reprioritize conflicting workloads and deliverables When you join our team:
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion aremore than just words.
- As part of our global team, we’ll support you in shaping the future you want to see The role being advertised is an existing vacancy. マニュライフとジョン・ハンコックについて マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/lご覧ください。 マニュライフは機会均等を是とする雇用主です マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊 雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、[email protected]までご連絡をお願い Referenced Salary Location Waterloo, Ontario Working Arrangement ハイブリッド勤務 Salary range is expected to be between $70,500.00 CAD - $117,500.00 CAD Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

📌 Digital Product Owner (London)
🏢 Manulife Financial
📍 London