Shape the future of retail education at CHANEL as the Head of Fragrance & Beauty in Toronto. This full-time, temporary role is your chance to enhance training initiatives across the luxury sector. As the head of the Retail Education department, you’ll manage a team of four, focusing on impactful training and development that aligns with CHANEL's brand values.

Your role involves collaborating with Sales and Marketing teams to create a comprehensive education calendar while ensuring effective communication between corporate and field teams, driving retail excellence. Key Responsibilities:

- Motivate and lead a dedicated team of Retail Education specialists
- Design and implement training programs for product knowledge and client relations




- Collaborate with cross-functional teams for seasonal educational goals
- Act as a liaison for effective communication of strategies
- Regularly assess and enhance current education programs Requirements:
- At least 5 years of experience in retail education
- Robust understanding of luxury brand principles
- Exceptional leadership and communication abilities
- Experience with virtual learning tools
- Flexibility to travel throughout Canada for training Transform the luxury retail experience at CHANEL through engaging and effective education strategies.

📌 Head of CHANEL Retail Training (Toronto)
🏢 Chanel
📍 Toronto