Housekeeping Supervisor The Opportunity

Are you an experienced leader with a passion for creating clean, safe, and welcoming environments? As a Housekeeping Supervisor at Chartwell, you’ll lead a team that ensures our residence is a place residents are proud to call home. You’ll oversee cleaning schedules, supplies, and team performance while delivering excellent service to residents, families, and visitors.

What You’ll Do

- Supervise, schedule, and train housekeeping staff to ensure consistent, high-quality service

- Oversee cleaning routines for resident suites and shared areas

- Monitor supplies and source quality products while staying within budget

- Respond to resident and family concerns, escalating as appropriate

- Ensure compliance with health, safety, and confidentiality standards

- Participate in the Resident Council and support team collaboration

- Provide regular feedback to the General Manager on service quality and resident satisfaction

> What You’ll Bring

- Secondary school diploma (Grade 12) or equivalent required

- Previous supervisory experience in housekeeping, including hiring, training, and scheduling





- Strong organizational and multitasking skills; ability to lead by example

- Effective communication and conflict resolution skills

- Computer literacy and comfort with basic operational systems

- WHMIS, First Aid & CPR, and Occupational Health & Safety certification are assets

- Comfortable working both independently and collaboratively in a team

> What We Offer

- A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents

- Competitive compensation and benefits package

- Opportunities for leadership development and career growth

- A protected, inclusive workplace where you’re supported and appreciated

> Additional Requirements

- Must be available for flexible shifts, including weekends and evenings

- Physically capable of standing for long periods and lifting/carrying items

- Must be prepared to respond to emergency situations

- Comfortable using AI and other digital platform systems and tools to support daily work

- Clear Criminal Background Check, VSS and TB Test where required

📌 Housekeeping Supervisor (Surrey)
🏢 Chartwell
📍 Surrey