Elevate your career as a Case Management Consultant with Sun Life, focusing on coaching disability claims teams and optimizing client satisfaction. Enjoy the flexibility of a hybrid work environment.

As a Case Management Consultant, you will take charge of coaching your assigned disability claims team to enhance their skills and optimize claims processes. Your role will be integral in ensuring a client-focused approach while supporting team dynamics and operational effectiveness. By identifying and leveraging improvement opportunities, you'll make a significant impact.

Key Responsibilities: • Lead coaching initiatives for disability claims teams • Encourage best practices in case management • Aid the team in client service and workload management • Drive business continuity through team excellence • Report on trends to foster national learning opportunities

Requirements: • 3 years minimum experience in Disability Claims • In-depth knowledge of insurance policy concepts • Outstanding organizational and communication skills • Ability to provide constructive feedback • Robust coaching proficiency

Make a meaningful impact while growing your career at Sun Life.

📌 Hybrid Case Management Consultant Role (Winnipeg)
🏢 Sun Life
📍 Winnipeg