Elevate your career as a Case Management Consultant with Sun Life, focusing on coaching disability claims teams and optimizing client satisfaction. Enjoy the flexibility of a hybrid work workplace. As a Case Management Consultant, you will take charge of coaching your assigned disability claims team to enhance their skills and optimize claims processes.

Your role will be integral in ensuring a client-focused approach while supporting team dynamics and operational effectiveness. By identifying and leveraging improvement opportunities, you'll make a significant impact. Key Responsibilities:

- Lead coaching initiatives for disability claims teams
- Encourage best practices in case management
- Aid the team in client service and workload management
- Drive business continuity through team excellence
- Report on trends to foster national learning opportunities Requirements:
- 3 years minimum experience in Disability Claims
- In-depth knowledge of insurance policy concepts
- Outstanding organizational and communication skills
- Ability to provide constructive feedback
- Strong coaching proficiency Make a meaningful impact while growing your career at Sun Life.

📌 Hybrid Case Management Consultant Role (Calgary)
🏢 Sun Life
📍 Calgary