This job is with Braze, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

We’re looking for an Engineering Manager to lead our Email team, which is responsible for building and maintaining the core infrastructure that delivers billions of personalized emails a month to our customers’ end users as well as processing all associated reporting data. This includes a highly parallelized platform to personalize & send emails at huge scale, REST APIs to manage/track user subscriptions, web pages to allow end-users to self-manage preferences, and dashboards to configure customer email domains. As the manager of this team, you’ll work closely with product, design, and the team’s engineers to build new features in response to customer feedback and scale the channel as message volume grows.

You will help solve major engineering challenges, by guiding key architectural decisions and (in certain high-leverage cases) via the code you write. We greatly value colleagues who help make us better engineers and are excited, in turn, to learn from us. 5+ years of software engineering experience with a strong track record of success, with 2+ years leading high performing teams Thrive on a high level of autonomy and responsibility, while having the ability to dig into technical details to inform decisions Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization Bonus: Professional experience with any of: Ruby, Rails, MongoDB, PostgreSQL, Redis, Sidekiq, JavaScript,



or React For candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$191,459 - CA$338,434/year, with an expected On Target Earnings (OTE) between CA$215,200 - CA$380,400/year (including performance-based or variable compensation (bonus or commission). In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. #Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Adaptable paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™.

Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement.



The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026.

Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices.

We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates.

We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes.

Notice Regarding Automated Employment Decision

Tool (NYC Local Law 144) Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.

Candidate Privacy

Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

📌 PRINCIPAL, TECHNOLOGY ENGINEERING (Toronto)
🏢 Braze
📍 Toronto