Helcim is building the payments infrastructure that small and medium-sized businesses deserve — transparent pricing, powerful tools, and an experience that puts merchants first.

Our Product

Marketing team sits at the intersection of Product, Sales, and Customer Success, and we're looking for a sharp, curious, and collaborative PMM to help us grow. It's about making sure the right products reach the right customers in the right way — and that adoption and retention actually follows. Right now, we're building a more predictable and collaborative operating model — one where PMM is embedded from ideation through post-launch optimization, not just brought in at the finish line.

This role is central to that transformation. You'll help us go from reactive launch support to proactive, market-informed product strategy. You're a bilingual translator — equally fluent in product thinking and customer storytelling.

You get excited about understanding why customers behave the way they do, and you know how to turn that understanding into messaging that actually moves people. We believe that diversity and having an inclusive culture is not only the right thing, but key to our long-term success. Diversity brings more experience, view-points, knowledge and insight about our future. 8 + years of experience in the product marketing world,



ideally in B2B Tech or SaaS. ~ Exceptional writing and editing skills across a range of formats and audiences. ~ Comfort with AI tools, automation, and content operations platforms. ~ Experience working in a startup or high-growth environment is a robust asset.

Coordinate and produce launch assets including one-pagers, customer emails, blog posts, sales decks, demo scripts, and internal training sessions based on release tier. Lock in messaging alignment with GTM and PM leadership before entering the final asset-creation phase of major releases. Drive post-launch adoption through in-product education, Pendo walkthroughs, lifecycle marketing, and onboarding flows.

Partner with Sales and Customer Success to ensure enablement is in place before launch day — not after. Host cross-functional retros 30–60 days post-launch with Product, Sales, Growth, and Support to audit performance data and optimize for adoption goals.

Market

Intelligence & Voice of Customer Analyze closed-lost data and support tickets, consulting with Sales and Success to surface new market opportunities. Contribute to GTM Digests and market research that help Product prioritize the right workflow improvements and integrations. #

📌 Remote Product Marketing Senior Manager (Calgary)
🏢 Helcim
📍 Calgary