Become the Senior Manager for Customer Programs at Pratt & Whitney Canada, enhancing entry-into-service protocols for next-generation engines in Longueuil. Utilize your project management strengths. As part of a dedicated team, this role focuses on ensuring customer satisfaction throughout the entry-into-service of recent aviation engines.

You will bridge the gap between technical performance and customer experience, collaborating with various teams across the organization. A strong grasp of aerospace principles and project management is crucial for this position. Key Responsibilities:

- Manage cross-disciplinary teams for engine EIS initiatives
- Collaborate with engineering and marketing for seamless customer experiences




- Conduct simulations to identify gaps in services
- Integrate digital technologies to improve customer support
- Report to senior leadership on program developments Requirements:
- Bachelor’s degree with at least 8 years of relevant experience
- Proven project management skills essential
- Technical product knowledge in engines highly valued
- Curiosity and strong empathy for customer needs
- Excellent fluency in English required Use your expertise to lead customer program initiatives and enhance Pratt & Whitney Canada's service excellence.

📌 Senior Customer Programs Manager Role (Longueuil)
🏢 Pratt u0026 Whitney
📍 Longueuil