26 Aug
|
Jobless
|
Toronto
We’re building Toronto’s dedicated platform for home management to empower the city’s homeowners and to better connect our neighbours and the local Pros they trust. Our focus is purely on the GTA market right now. We build our property base one street at a time, and our marketplaces one neighbourhood at a time.
We’re a local tech company in every sense of the word. We believe in high-trust hyperlocal communities. And we believe that tech companies should go to work for the locally loved Pros of the GTA rather than trying to get those Pros to effectively work for the tech company.
We believe that it’s good business to care. We believe that this problem space deserves a form of digital transformation that the people and Pros of the markets we serve can trust and invest in, in Toronto and beyond. A core pillar of our product is a trusted network built on referrals between friends and neighbours.
Your team will be the driving force, maximizing these crucial referral signals to help homeowners find and book the Pros with a uniquely high level of trust. how to demonstrate clear and compelling value of a referral vs a review, how to be outstanding at mapping relationships to yield the most trust with referral, and how to incentivize people to contribute referrals back to the community. How to drive unique value to Pros through our referral network. Reporting to the Head of Product, and partnered with a Designer and a Tech Lead, you’ll own outcomes that drive the referral network, and be a lynch pin for how referrals drive outcomes across our Marketplace and Pro teams as well.
Take full ownership of the referral network, ensuring a seamless and high-impact experience for all stakeholders. Ensure everything your team builds is a good bet - meaning it's valuable (customers will use it)
and viable (it's profitable and sustainable for the business and mission). Talk to customers regularly.
Own how your team’s initiatives are introduced and understood both internally and to our customers. You’ve worked in empowered product teams, where PMs, Designers, and Developers partner to achieve the desired customer and business outcomes. You pride yourself on being the go to person for customer context on your team.
Building something customers love, yet works for the business is something you feel in your bones. Demonstrated experience of leading initiatives spanning multiple teams, influencing roadmaps, planning, and execution. Customer conversations are your lifeblood.
You can’t imagine going weeks without some form of interaction with your customers. You’ve founded a startup, lead initiatives at an early stage company, or owned a 0-1 product at an established company. You’re keen to work in a hybrid role where you’re in office with a team 3 days a week.
You have flexibility for further in person collaboration with leadership or other hands-on work as required. If we’re not our customers’ best choice, then we’re wasting their time. Empowerment – Any win we achieve needs to be first and foremost a win that we deliver to others, starting with our customers, and their long term best interests.
VACATION AND BENEFITS We offer 30 days of PTO annually, which can be used for vacation, personal days, or illness. In addition, our benefits plan covers health, dental and wellness to add that extra pep in our step, and help us sleep at night. We have a tech allowance benefit to help set you up for work.
We have pregnancy and parental leave policies, and we’re ready to support your family’s next stage of growth. We want people who value ownership in the scope of their role, and in the equity they hold in the company to help us make something meaningful happen. #
📌 Senior Product Manager- Walmart + (Toronto)
🏢 Jobless
📍 Toronto