Join BC Hydro as a ServiceNow Technical Lead, focusing on ITSM, ITOM, CMDB, and SecOps functionalities. This position emphasizes hands-on technical expertise and leadership to enhance platform capabilities. In this role, you will lead technical delivery for ServiceNow applications and oversee effectively managing change, incident, and problem records.

You will utilize your exceptional skills in configuration and integration to drive platform enhancements. Lead technical support and delivery for BC Hydro’s ServiceNow

- Translate business needs into technical solutions
- Enhance ITSM processes for better performance and reporting
- Support CMDB governance for data accuracy
- 10-15 years of experience in IT and ServiceNow
- Proficient in scripting and technical configuration
- Experience with ITIL principles and agile methodologies
- Ability to guide teams in a technical setting Strengthen ServiceNow operations at BC Hydro through your technical leadership and deep platform knowledge.

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📌 ServiceNow ITSM ITOM SecOps Technical Expert (Vancouver)
🏢 Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
📍 Vancouver