Department: Student and Ancillary Services Full-time/Part-time: Full-time Reports to: General Manager, Food Services Wilfrid Laurier University is a leading multi-campus university that excels at educating with purpose. Through its exceptional employees, students, researchers, leaders, and educators, Laurier has built a reputation as a world-class institution known for its rich student experience, academic excellence, and global impact. With acommitment to Indigenization andcommitment to equity, diversity, inclusion , Laurier’s thriving community has a place for everyone.Laurier has more than 21,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well locations in Kitchener and Milton.

The university is committed to providing an inclusive workplace, aflexible work policy and employing a workforce that is reflective of local and national demographics. At Laurier, we are a community. It’s what brings our students here and what keeps our people here.

As an educational institution, we inspire lives of leadership and purpose in our student community. As an employer, we seek, foster and value the same qualities of leadership and purpose in our community.

Within Food

Services, our commitment is to provide the highest quality foods, prepared right in front of your eyes by friendly, energetic people in an open and relaxing atmosphere. This position involves interacting with the public in a friendly and efficient manner, while delivering quick, accurate and clean service using a team approach. Employees must adhere to food standards and health and safety practices.





This position requires the incumbent to stand continuously, moving around the kitchen or service area and possibly in and out of freezers and/or refrigerators. Preparing food and beverages at any of our facilities. Use of industrial cooking and beverage equipment Maintains high quality food preparation keeping waste to a minimum Organizing and stocking of station over the course of your shift Communicate with Customers, Clients and Employees in a professional positive manner Adheres to FIFO and Day Dot practices on all product used Set up and tear down of multiple catering orders daily Maintaining open communication with the Catering Manager in regards to catering orders, inventory needs, etc.

Make trays, sandwiches and other catering items as required Ensure daily consistency and customer service objectives/satisfaction are met or exceeded Assist on different stations in Fresh Food Company as necessary Maintain Catering standards Daily sign off of: production sheets, temp logs, waste logs, cleaning sheets Customer Service Follow the “WEST” model for customer service (welcome, engage, smile and thank you)



while taking orders and requests Interact with customers at station and exceed their service expectations Policies and Procedures Follow and adhere to all food services policies and procedures, including, but not limited to: FIFO and Day Dot practices Food temperature checks Quality checking (i.e. expiration dates) Adhere to all government/University policies and legislation, including but not limited to: Food Safety and Sanitation Previous experience in a food service operation is beneficial Knowledge of industrial cooking equipment or coffee equipment is preferred Must be able to work in any area of the restaurant when needed and to operate a computerized POS system/cash register.

Hours of Work: This is a full-time position. Full-time positions are 25 hours to a maximum of forty (40) paid hours per week and a maximum of eight (8) paid hours per day.

The Food

Services operation is a seven day a week operation and you may be occasionally required to work outside your regularly scheduled work hours.

Hourly Rate: $18.08 per hour Full-time employees can choose to participate in the Extended Health and Benefit Plan and contribute to a group RRSP. Alternatively, full-time employees may opt out of one or both plans and receive an additional 4% in lieu of perks and 4% in lieu of RRSP, resulting in a higher hourly rate. Equity, diversity and creating a culture of inclusion are part of Laurier’s core values and central to the Laurier Strategy.

Laurier is committed to increasing the diversity of faculty and staff and welcomes applications from candidates who identify as Indigenous, racialized, having disabilities, and from persons of any minority sexual and gender identities. #

📌 Tim Hortons Food Service Worker, Part Time (Ontario)
🏢 Wilfrid Laurier University
📍 Ontario