Lead the Corporate Account Coordinators at s.t.o.p. Restaurant Supply with a focus on service excellence and strategic planning. This role is key to ensuring customer satisfaction in a fast-paced environment.
In this leadership position, you’ll mentor the Corporate Account Coordinators while collaborating closely with the Customer Service Manager. Your responsibilities will include monitoring budgets, reporting progress to executives, and solving escalated issues.
You will also coordinate sales inquiries to attract current clients, ensuring exceptional service and communication at all levels.
Key Responsibilities:
- Lead the Corporate Account Coordinators and Customer Service Manager
- Facilitate strategic planning and monitor service levels
- Track budgets, expenses, revenues, and profits
- Report team performance to senior executives
- Coordinate sales inquiries and create customer attraction strategies
Requirements:
- Proven management and leadership experience
- College degree or equivalent certificate
- Strong communication and organization skills
- Proficiency in Excel and Word
- Ability to handle challenging situations professionally
Maximize service excellence while leading a dedicated team at s.t.o.p. Restaurant Supply.