Offices located at the Rogers Forum in Abbotsford, BC
Position Summary The Account Executive, Ticket Sales and Membership Services supports the mandate and goals of the Membership and ticket sales team by providing superior customer service while promotion, renewing, and selling our ticket products to existing and potential ticket members. Members of the Membership Services team will also provide support to the Abbotsford Canuck’s ticket sales team by performing day-to-day functions, as assigned, for growth.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(Other Duties May Be Assigned As Required)
- Manage assigned accounts and develop solid professional relationships with Canucks ticket members to meet standards of excellence and guarantee renewals; communicate regularly via email and phone
- Manage a pipeline of prospective clients and consistently follow up on leads, opportunities and previous buyers to drive new sales and revenue.
- Conduct proactive outbound sales activities on a daily basis, including prospecting, cold calling, email outreach, follow-up and lead generation to identify and secure new ticket members and group business.
- Identify upselling and cross-selling opportunities within assigned accounts and convert existing clients into additional ticket products, premium experiences, groups and other revenue opportunities.
- Answer the GOAL line and respond to ticket inquiries and/or general inquirie