Shape client success as an Account Manager at Workleap with a focus on Mid-Market clients. This 12-month contract emphasizes strategic renewals and account growth. As an Account Manager, you'll maintain a book of accounts and execute renewal strategies that drive customer loyalty. Your ability to engage in challenging discussions and manage complex renewals will be critical. Collaborate with a energetic team committed to client success in a high-growth tech environment. Key Responsibilities:
- Lead renewal discussions that meet GRR targets
- Facilitate migration conversations for platform adoption
- Increase multi-module engagement with Workleap Agent
- Identify and mitigate churn risks proactively
- Ensure accurate HubSpot pipeline management Requirements:
- 2+ years managing accounts with renewal targets
- Experience with ARR ranging from $1M–$5M
- Proven track record in navigating difficult conversations
- Rigorous CRM practices and pipeline maintenance
- Frequent AI tool utilization for efficiency Play a critical role in advancing Workleap's innovative solution offerings and enhancing customer relationships.