Make a difference at Alterna Savings as a Commercial Services Support Officer in a part-time, hybrid role. Engage with clients while providing essential administrative support for loan management and transaction processing. This six-month term position requires collaboration with account management and insights into service improvement.
Responsibilities include managing loan disbursements, ensuring compliance with regulations, and addressing client inquiries. You'll play a key role in maintaining the service quality that Alterna is known for within the financial community. Key Responsibilities:
- Address client inquiries and apply problem-solving techniques
- Monitor service and workflow efficiency
- Review loan agreements and ensure document compliance
- Process loan disbursements and interest calculations
- Conduct reporting and liaise with external auditors Requirements:
- Preferred post-secondary education or equivalent experience
- Minimum of 3 years in a financial services role
- High proficiency in MS Office, especially Word and Excel
- Solid organizational and communication skills
- Capability to manage multiple priorities smoothly Join Alterna and leverage your skills to support our members effectively.