Automotive Service Manager Galaxy Motors is seeking an experienced and dedicated Automotive Service Manager to lead our service department. The ideal candidate will possess robust mechanical knowledge and a passion for delivering exceptional customer service.
As the Automotive Service Manager, you will oversee daily operations, manage a team of technicians, and ensure that all automotive repairs and services meet our high standards of quality. Your ability to upsell services and foster a positive relationship with customers will be key to driving the success of our dealership.
Responsibilities
Supervise and manage the service department staff, including mechanics and service advisors.
Ensure efficient workflow in the repair shop while maintaining high-quality standards.
Provide exceptional customer service by addressing customer inquiries and concerns promptly.
Conduct regular training sessions for staff on automotive repair techniques and customer service best practices.
Monitor inventory levels of parts and supplies, placing orders as necessary.