Join Pan Pacific Whistler as a Reservations Agent and immerse yourself in Canada's top mountain resort. Contribute to a seamless booking experience while connecting with guests every day. This role involves managing the reservation process with a high level of service.
You will support the Revenue team by processing bookings and addressing guest inquiries in a timely manner. An organized, friendly approach will be essential in enhancing our guest services right from the first interaction. Key Responsibilities:
- Process reservation requests from various sources
- Provide detailed information on rates and services
- Ensure timely follow-up on all guest correspondence
- Assist in contract administration for the Sales Manager
- Handle straightforward guest concerns with professionalism Requirements:
- Solid organizational skills and a detail-oriented mindset
- Previous experience in hospitality or related fields
- Excellent telephone and email etiquette
- Ability to work efficiently in a fast-paced setting
- Willingness to assist with front desk coverage as required Create exceptional guest experiences at Pan Pacific Whistler through effective reservation management.
📌 Become a Reservations Agent in Whistler
🏢 Pan Pacific Whistler
📍 Whistler
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