Elevate client experiences as a Bilingual Client Service Specialist with Manulife in Montreal. Utilize your Office 365 skills while delivering exceptional service in both English and French. In this hybrid role, you'll be the primary contact for managing client benefits administration.

You'll focus on building strong relationships with clients and stakeholders while driving improvements in client satisfaction and efficiency. Your project management skills will come into play as you collaborate across teams to enhance service offerings. Key Responsibilities:

- Manage the end-to-end client benefits administration experience
- Serve as the main contact for service-related issues
- Lead initiatives to boost client satisfaction and operational quality




- Oversee project management and service innovation initiatives
- Handle escalated requests with timely communication Requirements:
- Proven Office 365 skills for effective task management
- Bilingual in English and French for diverse client support
- Experience in service delivery or client management
- Robust leadership and effective communication abilities
- Analytical mindset focused on problem-solving Utilize your bilingual skills and client management expertise to elevate Manulife's benefits administration in Montreal.

📌 Bilingual Client Service Specialist at Manulife (Montreal)
🏢 Société Financière Manuvie
📍 Montreal