Become a valued Bilingual Customer Service Specialist at Canada Life in Montreal, Quebec, where your language skills in English and French will be an asset. This position involves customer interaction, record-keeping, and problem resolution on a daily basis. As a vital team member reporting to the Associate Manager, you will ensure the smooth operation of Group Pension Administration.

Your ability to resolve inquiries and manage sensitive issues will enhance the client experience. A focus on detail and technical proficiency is essential as you navigate GPAS and foster relationships. Key Responsibilities:

- Maintain accurate records and data updates on GPAS
- Handle inquiries from various client sources
- Support plan members with inquiries and transactions
- Develop strong relationships with key stakeholders
- Conduct accurate reporting and troubleshoots issues Requirements:
- Fluent in both English and French
- Solid communication skills, written and verbal
- Highly organized with multitasking abilities
- Proficient in Microsoft Excel and Office
- Valid Reliability Status Security Clearance required Leverage your bilingual abilities and customer service expertise to support Canada Life's mission in Montreal.

📌 Bilingual Customer Support in Montreal
🏢 TechAlliance of Southwestern Ontario, London Economic Development
📍 Montreal