Step up as the Concessions Operations Manager at the Wilder Institute’s Calgary Zoo, where your leadership can enhance visitor experiences through dedicated food and beverage operations. Expect a vibrant workplace that prioritizes service and safety. This full-time role requires you to oversee all aspects of concession management year-round.
You'll be responsible for staff training, ensuring compliance with health standards, and optimizing sales. Your efforts will play a key role in maintaining the zoo's high service quality and supporting its mission. Key Responsibilities:
- Manage daily concessions operations and staff performance
- Ensure adherence to health and safety standards
- Implement effective inventory and merchandising strategies
- Lead and develop comprehensive training programs
- Supervise opening and closing procedures of venues Requirements:
- At least 5 years in food and beverage services
- Minimum 3 years in a supervisory capacity
- Preferred diploma in business management or hospitality
- Strong communication, judgment, and leadership skills
- Comfortable in a high-volume service context Drive successful concessions management at Calgary Zoo while enriching visitor experiences through quality service.