Step into a Caseworker role at Cencora, where you'll manage patient cases and provide critical telephone support. This full-time position demands case management skills and attention to detail. As a Caseworker, you will handle various patient programs and ensure adherence to compliance standards.

Your key duties will involve implementing case-management protocols, conducting market research, and providing essential support to patients and healthcare professionals. Thorough documentation and effective communication will be crucial for your success in this role. Key Responsibilities:

- Manage assigned cases and provide comprehensive support
- Implement and adhere to case-management protocols
- Conduct telephone support for funding and compliance issues
- Document activities accurately in specific databases
- Participate in specialized training programs as needed Requirements:
- Two-year associate's degree or similar experience required
- Over one year of customer service experience
- Attention to detail and robust problem-solving skills
- Bilingual (French/English) is advantageous
- Proficiency in Word, Excel, and Outlook Apply your case management skills and commitment to patient care at Cencora.

📌 Cencora Caseworker Role Open (Canada)
🏢 World Courier
📍 Canada