Change Management Specialist

Contract Duration: September 8, 2026 – September 8, 2027

Location: Toronto, ON – Hybrid

In-Office Days: Tuesday, Wednesday, Thursday

Interview Process: 2 virtual rounds

Role Overview

We are seeking an experienced Change Management and Transformation Leader to support a large-scale enterprise Learning Management System (LMS) transformation initiative.

The successful candidate will lead organizational readiness, stakeholder engagement, adoption, communications, governance, and change activities across a complex, global organization. This role will partner closely with HR, Talent, Technology, Communications, Operations, and business leadership to drive successful implementation and long-term adoption.

Key Responsibilities

- Develop and execute enterprise-wide change management and adoption strategies.
- Lead organizational readiness, impact assessments, and implementation planning.
- Build and maintain solid relationships with executive sponsors, business leaders, and key stakeholders.
- Develop change governance frameworks, risk mitigation plans, and executive reporting.
- Lead readiness, adoption, communications, and implementation activities.
- Facilitate workshops, leadership sessions, and stakeholder meetings.
- Monitor adoption metrics, stakeholder feedback, readiness milestones, and organizational risks.
- Identify and address adoption barriers and change-related risks.
- Partner with cross-functional teams to align business and technology transformation activities.
- Support post-implementation stabilization, sustainment, and continuous improvement.
- Provide strategic guidance and influence across a highly matrixed organization.

Must-Have Qualifications





- 8+ years of progressive experience in Change Management, Organizational Development, Organizational Effectiveness, Business Readiness, or Transformation.
- Demonstrated experience leading large-scale enterprise transformation initiatives, ideally involving LMS, HR technology, talent platforms, or digital transformation.
- Strong experience with:
- Change governance and risk management
- Organizational readiness assessments
- Adoption strategy and implementation planning
- Stakeholder and executive management
- Executive reporting and presentations
- Proven ability to influence senior leaders and executive stakeholders.
- Strong strategic thinking, consulting, facilitation, and leadership skills.
- Bachelor's degree in a relevant discipline or equivalent experience.

Certifications

- Prosci Change Management Certification preferred
- PMP certification preferred

Preferred Experience

- LMS or Talent Management Platform implementations.
- Financial services, insurance, banking, healthcare, or other regulated industries.
- Large global organizations with 25,000+ employees.
- Enterprise-wide culture transformation, mindset shifts, and behavioural change initiatives.

Success Measures Success in this role will be measured by:

- Achievement of readiness and adoption milestones.
- Effective stakeholder and executive engagement.
- Successful LMS implementation and stabilization.
- Reduction of organizational risks and adoption barriers.
- Delivery of effective governance, reporting, and change management outcomes.

Position Details Position: HR Specialist III – Change Management

Contract: 12 months

Location: Toronto, ON

Work Model: Hybrid – Tuesday, Wednesday, Thursday onsite

Start Date: September 8, 2026

End Date: September 8, 2027

📌 Change Management Specialist (Toronto)
🏢 Infotek Consulting
📍 Toronto