Become a Client Care Representative with Equitable in Waterloo, ON, and contribute meaningfully to client support in a hybrid work setting. This role emphasizes learning and impactful service without upselling. In this position, you’ll utilize your client care experience to effectively manage health and dental inquiries.

You are essential for fostering strong relationships with both clients and internal teams. You will be trained to expertly navigate complex inquiries and work alongside the Fraud Investigations team when needed. Key Responsibilities:

- Provide top-notch service to clients through various communication channels
- Resolve complex health and dental inquiries with care
- Investigate potential fraud by collaborating with relevant teams




- Engage in continuous learning and training initiatives
- Adhere to hybrid working arrangements with scheduled office days Requirements:
- Proven experience in a client-facing service role
- Knowledge in insurance is a significant advantage
- Exceptional communication and active listening skills
- Ability to thrive in high-pressure situations
- Robust interpersonal skills to manage client relationships Utilize your customer service expertise to make a difference at Equitable in Waterloo.

📌 Client Care Representative in Waterloo (London)
🏢 Equitable
📍 London