Shape exceptional client moments at Rennaï as a Client Experience Specialist. This role intertwines luxury retail and wellness for a refined client journey. Rennaï is looking for a Client Experience Specialist who will coordinate appointments and enhance the overall customer experience.

Your responsibilities include welcoming guests, managing service schedules, and upholding the luxury aesthetic of our brand. You’ll create an inviting atmosphere that encourages exploration and engagement with our curated offerings. Key Responsibilities:

- Greet and guide clients with warmth and elegance
- Manage the appointment flow to minimize wait times
- Collaborate with team members for a seamless experience
- Uphold visual and sensory standards of the store
- Provide product support and address customer queries Requirements:
- 1-3 years in beauty or customer-facing roles
- Fluent in both English and French
- Familiar with luxury service expectations
- Solid interpersonal and service skills
- Capable of using CRM and POS systems Enrich the Rennaï experience and leave a lasting impression on clients seeking unparalleled self-care.

📌 Client Experience Specialist at Rennaï (Mount Royal)
🏢 Rennaï
📍 Mount Royal