Client Technical Solutions Lead, PathWise Ready to help shape the future of actuarial modelling and quantitative analytics? Aon is seeking a Client Technical Solutions Lead for PathWise group. In this client-facing role, you will provide technical leadership spanning modelling, product capabilities, platform and infrastructure topics, and broader solution mentorship.

You will work alongside actuaries, quantitative analysts, engineers, product specialists and technology experts to help clients achieve successful outcomes with PathWise. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit. an organisation, we are united through trust as one inclusive team and are passionate about helping our colleagues and clients succeed. The vision for this role is to create a trusted, client-facing technical resource who can bridge disciplines and support clients across a broad spectrum of needs.

This role will improve responsiveness, strengthen technical ownership and ensure clients receive coordinated support without having to navigate multiple internal teams themselves.

Client technical leadership: Serve as a trusted technical point of contact for clients, understand the full context of their needs, provide practical guidance, and coordinate support across modelling, product, engineering, infrastructure and implementation teams. Help clients build, implement, validate, fix and optimise actuarial and quantitative models in PathWise. Develop broad knowledge of PathWise capabilities, workflows, configuration and use cases.

Support discussions involving deployment architecture, cloud and on-premises environments, GPUs, high-performance computing, performance, scalability, security, configuration and operational readiness.

Solution building and proofs of concept: Technical pre-sales support: Partner with sales and account teams to deliver product demonstrations, technical presentations and solution workshops.

Performance optimisation:



Analyse client implementations and guide the refactoring and optimisation of models and workflows to take advantage of PathWise performance, including GPU-enabled processing.

Advanced technical support: Act as a main point of coordination for complex client issues involving financial or actuarial models, product behaviour, system performance, configuration or setting dependencies. Lead technical onboarding, training and knowledge transfer so that client teams can adopt, operate and extend PathWise successfully.

Customer advocacy: This is a broad technical leadership role at the intersection of actuarial modelling, quantitative finance, product expertise, client delivery and technology. Instead, you will provide the connective tissue across the PathWise ecosystem, helping clients move efficiently from question to answer and from challenge to outcome. Clients see you as a credible first call for technical inquiries and value your ability to understand the wider scope of their needs.

Clients receive solutions and guidance that connect modelling objectives, product capabilities and technical environment considerations. Product, engineering, infrastructure, implementation and commercial teams have a consistent view of client needs, priorities and forthcoming actions.

Continuous improvement: Recurring client themes are translated into actionable product, documentation, training and service improvements.

Quantitative foundation: Bachelor’s degree or equivalent experience in an analytical field such as actuarial science, engineering, mathematical finance, mathematics, physics, statistics or computer science. More than 8 years of experience in quantitative analysis, actuarial modelling, data science, financial modelling, technical consulting, solutions engineering or a related client-facing technical role. Demonstrated ability to work across modelling,



software products, platform architecture and infrastructure topics, with the judgement to distinguish between issues that can be addressed directly and those requiring specialist expertise.

Client-facing technical consulting: Experience discovering client needs, framing ambiguous problems, recommending practical solutions, and communicating technical trade-offs, risks and next steps to business and technical audiences.

Modelling and quantitative analysis: Solid understanding of statistical methods, quantitative analysis and Monte Carlo simulation, together with experience applying these techniques to real business problems.

Programming proficiency: Strong programming skills in Python.

Experience with C# or C++ is an asset. Strong diagnostic skills and a structured approach to resolving complex issues across models, software configuration, performance and technical environments. Outstanding written and verbal communication skills, including capacity to explain sophisticated topics in quantitative finance, actuarial modelling, software and parallel computing to varied audiences.

Ability to build trusted relationships with clients and work effectively across sales, product management, engineering, infrastructure, implementation and support teams. Curiosity and the ability to rapidly build working knowledge in unfamiliar areas, ask effective questions and navigate a broad technical ecosystem. Master’s degree or PhD in a quantitative field.

Knowledge of cloud platforms, deployment architectures, networking, security, observability, environment configuration, containers, virtual machines and operational support concepts. High-performance and parallel computing: Progress towards or completion of an actuarial designation such as ASA or FSA, or a financial designation such as CFA or FRM, or comparable experience. Direct experience with PathWise or other actuarial modelling software such as AXIS, Prophet or RiskAgility.

Experience delivering demonstrations, workshops, proofs of concept, client training or technical enablement.

📌 Client Technical Solutions Lead, PathWise (Toronto)
🏢 Aon
📍 Toronto